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Product Legal Information

Liverpool Victoria Companies

ABC Insurance is a trading style of Liverpool Victoria Group of companies.  ABC Insurance is used under licence by Liverpool Victoria Insurance Company Limited (LVIC). ABC insurance is an introducer to LVIC for General Insurance.

LV= and Liverpool Victoria are trade marks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria group of companies.

The Liverpool Victoria group of companies includes: Liverpool Victoria Friendly Society Limited, a member of the ABI, AFS and ILAG; Liverpool Victoria Life Company Limited, registered in England No. 597740; Liverpool Victoria Portfolio Managers Limited, registered in England No. 3579650. These companies are authorised and regulated by the Financial Services Authority. Registered address for these companies: County Gates, Bournemouth BH1 2NF. Telephone: (01202) 292333.

Product Legal Information 

Insurance

General insurances are underwritten by Liverpool Victoria Insurance Company Limited.

Liverpool Victoria Insurance Company Limited
Motor Insurance; Home Insurance

Complaints

If you have a complaint about any aspect of the service you receive from Liverpool Victoria, please phone us quoting your reference number. Alternatively, you can write to us at: Box 2, Liverpool Victoria, County Gates, Bournemouth. BH1 2NF.

Making a complaint will not affect your right to take legal action. We operate a written complaints procedure in accordance with the Financial Services Authority.

Financial Services Compensation Scheme

We are covered by the Financial Services Compensation Scheme.  You may be entitled to compensation from the scheme if we cannot meet our obligations .  This depends on your type of firm, your FSA permissions and the circumstances of the claim.

Further information about compensation arrangements is available from the Financial Services Compensation Scheme, 7th floor, Lloyds Chambers, 1 Portsoken Street, London, E1 8BN.  Tel: 020 7892 7300.  Fax: 020 7892 7301 or email: enquires@fscs.org.uk